Terms of Service
Last updated: 11 March 2025
1. Introduction and identity of the trader
These Terms of Service ("Terms") govern your use of the website https://khunryonyrkhak.world (the "Website") and any orders you place for products offered thereon. The Website is operated by:
Khunryonyrkhak
Piazza della Scala, 23
00153 Roma RM
Italy
Email: info@khunryonyrkhak.world
Phone: +39 065 806 217
In these Terms, "we", "us" or "our" refers to Khunryonyrkhak, and "you" or "your" refers to you as a user of the Website or as a customer. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or submit orders.
2. Applicable law and language
These Terms are governed by the laws of Italy. Any disputes arising in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Italy, without prejudice to any mandatory consumer rights you may have under the law of your country of residence (including under Regulation (EU) 1215/2012 on jurisdiction and the recognition and enforcement of judgments). We may provide these Terms in English for your convenience; in case of conflict with a version in another language, the Italian version shall prevail to the extent permitted by law.
3. Products and information
We offer for sale on the Website the product "Actinora" and any other products displayed from time to time. Actinora is a food supplement (integratore alimentare) consisting of a complex of active ingredients for daily use, intended to support general well-being and vitality as part of a balanced diet and healthy lifestyle. Product descriptions, images and specifications are provided in good faith but we do not warrant that product descriptions or other content on the Website are accurate, complete or error-free. We reserve the right to correct errors, inaccuracies or omissions and to change or update information at any time without prior notice. In the event that a product is mistakenly offered at an incorrect price, we reserve the right to refuse or cancel orders placed at that price.
Food supplements are not intended to diagnose, treat, cure or prevent any disease. They are not a substitute for a varied diet. You should read the product label and instructions before use and, if necessary, consult a healthcare professional.
4. Orders and contract formation
When you submit an order via the Website (e.g. by completing the order form and clicking the order button), you are making an offer to purchase the product(s) on the terms stated. We will send you an order confirmation (e.g. by email) once we have received your order. A contract between you and us is formed when we accept your order, which we may do by sending the order confirmation or by dispatching the product. We are not obliged to accept every order; we may refuse or cancel an order (e.g. due to stock unavailability, pricing error, suspected fraud, or failure to meet eligibility criteria). If we cancel an order after payment has been taken, we will refund you in full.
You are responsible for ensuring that the information you provide (name, address, email, phone, etc.) is accurate and complete. We are not liable for delivery failures or delays caused by incorrect or incomplete information.
5. Price, payment and delivery
Prices displayed on the Website are in euros (€) and include VAT where applicable under Italian law. They do not include delivery charges unless otherwise stated (e.g. "free shipping" offers). Delivery costs, if any, will be indicated before you confirm your order. We reserve the right to change prices at any time; changes will not affect orders already accepted.
Payment may be made by the methods indicated on the Website (e.g. credit card, PayPal, or other means). You must pay the full amount due at the time of ordering unless we expressly agree otherwise. We use secure payment processing; your payment details are processed in accordance with our Privacy Policy and applicable payment card industry standards.
Delivery will be made to the address you provide, within the timeframes indicated on the Website or in the order confirmation (e.g. 2–5 business days within Italy). Risk of loss and title pass to you upon delivery to the carrier or to you, as applicable under Italian law. We are not responsible for delays caused by the carrier or force majeure.
6. Right of withdrawal (consumers)
If you are a consumer (a natural person acting for purposes outside his or her trade, business or profession), you have the right to withdraw from the contract within 14 days without giving any reason, in accordance with Legislative Decree 206/2005 (Consumer Code) and Directive 2011/83/EU. The withdrawal period expires 14 days after the day on which you or a third party designated by you (other than the carrier) acquires physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by post or email to the contact details above). You may use the model withdrawal form provided by the European Commission or any other clear statement. For the consequences of withdrawal (e.g. return of goods, refund), please see our Return Policy.
7. Limitation of liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special or consequential damages (including loss of profit, data or goodwill) arising out of or in connection with the use of the Website or the purchase or use of our products, whether based in contract, tort (including negligence), strict liability or otherwise. Our total liability for any claim arising from these Terms or from your use of the Website or products shall not exceed the amount you paid to us for the product(s) in question in the twelve months preceding the event giving rise to the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under Italian law.
8. Intellectual property
All content on the Website (including text, graphics, logos, images, and software) is the property of Khunryonyrkhak or its licensors and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from such content without our prior written consent, except for personal non-commercial use or as permitted by law.
9. Use of the Website and prohibited conduct
You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not: (a) use the Website in any way that violates applicable laws or regulations; (b) transmit any harmful, offensive or unlawful content; (c) attempt to gain unauthorised access to our systems, other users' accounts or any data; (d) use automated means (e.g. bots, scrapers) to access the Website without our permission; (e) interfere with or disrupt the integrity or performance of the Website. We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms.
10. Privacy and data protection
Your use of the Website and any order you place involve the processing of personal data. Our collection, use and protection of your personal data are described in our Privacy Policy and Cookie Policy, which form part of these Terms. By using the Website and placing orders, you acknowledge that you have read and understood those policies.
11. Links to third-party sites
The Website may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices or availability of those sites. The inclusion of a link does not imply our endorsement. You access third-party sites at your own risk.
12. Severability and waiver
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
13. Changes to the Terms
We may modify these Terms from time to time. The "Last updated" date at the top indicates when they were last revised. Changes will be effective upon posting on the Website. Your continued use of the Website or placement of orders after the effective date of changes constitutes acceptance of the revised Terms, except where the law requires your explicit consent. We encourage you to review this page periodically.
14. Contact and complaints
For any questions about these Terms or your order, please contact us at: Khunryonyrkhak, Piazza della Scala, 23, 00153 Roma RM, Italy. Email: info@khunryonyrkhak.world. Phone: +39 065 806 217.
If you are a consumer and you have a complaint, you may also use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution procedures before a consumer arbitration body but will consider your complaint in good faith.